In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 05:00 MST
Scheduled - Zift's vendor partner will be performing UPS maintenance on all UPS systems at MCI2 data center. Only one UPS at a time will be serviced, with work done sequentially and not in parallel. The process involves removing a UPS from service for approximately 4-6 hours each. The work will be performed between 7 AM and 5 PM each day of maintenance. We expect to be complete with maintenance for all UPS’s before 5 PM on February 21st. UPS maintenance will be performed with the critical load on generator power to provide the highest level of power reliability for the service window. There is no anticipated impact to system performance or processing services.

About This Site

Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Zift Production (SLC1) Operational
90 days ago
100.0 % uptime
Today
Production Web Service Transaction API (secure.ziftpay.com/gates/xurl) ? Operational
90 days ago
100.0 % uptime
Today
Production Web Service OnboardingAPI (manage.ziftpay.com/gates/onboarding) ? Operational
90 days ago
100.0 % uptime
Today
Production Merchant Portal (manage.ziftpay.com) ? Operational
90 days ago
100.0 % uptime
Today
Production SFTP Batch Processing (sftp.ziftpay.com) ? Operational
90 days ago
100.0 % uptime
Today
Production Upstream Bank and Processing Networks ? Operational
90 days ago
100.0 % uptime
Today
Zift Sandbox (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Transaction API (sandbox-secure.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Onboarding API (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Merchant Portal (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox SFTP Batch Processing (sandbox-sftp.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Upstream Bank and Processing Networks ? Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Portal (portal-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Processing API (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox SFTP (sftp-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox TMS (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Terminal Cloud (cloud-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Production Processing API (secure.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production Portal (portal.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production SFTP (sftp.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Terminal Cloud (cloud.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Production TMS (secure.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
General Under Maintenance
90 days ago
99.98 % uptime
Today
Network Infrastructure Lehi, UT (SLC1) ? Operational
90 days ago
99.95 % uptime
Today
Network Infrastructure Pine Ridge, KS (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Network infrastructure Plaino, TX (DFW1) ? Operational
90 days ago
100.0 % uptime
Today
Power Infrastructure (MCI2) ? Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Zift Production Data Center Migration Feb 22, 23:00 - Feb 23, 05:00 MST
Zift will be migrating production operations from our Salt Lake City, UT (SLC1) data center to Lenexa, KS (MCI2). This change has been moved to Saturday February 22 @ 11pm MT. This change has been scheduled for 6 hours. During this period, operations in the SLC1 data center will be disabled. Operations will then be transferred to our MCI2 data center.

The following functions will be unavailable during this change:
- Batch processing
- Transaction API
- Onboarding API
- Hosted Onboarding Forms
- Terminal Management API
- Terminal Cloud
- Hosted Payment Pages

Preparation
You do not need to make any changes to your integration. All API endpoints and services will be available on ziftpay.com when the migration is complete. You will continue to use your current credentials for API and merchant portal access.

We recommend that you check your upstream DNS server(s) to verify they are functioning properly as this change will entail undated DNS entries for ziftpay.com.

We also recommend that you verify your outbound security services allow appropriate outbound traffic to the following IP addresses:

68.169.18.207 sftp.ziftpay.com
104.25.232.7 secure.ziftpay.com
104.25.232.7 manage.ziftpay.com

If you have any questions or concerns about this change please contact us at support@ziftpay.com

Thanks,
Zift Team
Posted on Jan 29, 16:07 MST
Zift Sandbox Data Center Migration Feb 24, 09:00-10:00 MST
As part of Zift’s 2020 initiatives we will be moving all sandbox operations to our new data centers in Lenexa, KS and Dallas, TX. Shortly you will receive an email with new sandbox credentials. This email will also include new API endpoints for the sandbox area under the new zift.io domain. Please use these new credentials and endpoints in your development areas. If you have not received your new credentials by January 31, 2020 please contact Zift support at support@ziftpay.com.

Please note that current test data in your sandbox area will not be migrated. If you need additional test accounts or some other configuration changes in your environment, please contact Zift support.

The current sandbox area in our Salt Lake City, UT data center will remain available until February 24th, 2020. After this date you must use the new sandbox area.

Thank you,
Zift Team
Posted on Jan 22, 13:10 MST
Update - Based on feedback from several of our integrators we have rescheduled this update for Tuesday February 25.
Feb 5, 14:41 MST
Scheduled - Zift will be performing updates to our processing application in our production environments on Tuesday February 25 @ 3 am MT. Total change time will be 1 hours with 15 minutes (or less) of outage.

Affected Features
- Transaction API
- Onboarding API
- SFTP Batch Operations
- Merchant Portal

Change log: https://api.ziftpay.com/changelog.html#v7.2

You may test your integrations against this version in our sandbox area. Please see the following change notice for more information: http://status.ziftpay.com/incidents/lmqpwl4mg7lb

If you have any questions regarding this change, please contact Zift at support@ziftpay.com.

Thanks,
Zift Team
Jan 27, 17:00 MST
Past Incidents
Feb 20, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Completed - The scheduled maintenance has been completed.
Feb 11, 12:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 12:02 MST
Scheduled - Zift will be performing unplanned maintenance in our sandbox area today (2/11/2020) @ 12pm MT. Maintenance will last for approximately 30 minutes. Our sandbox area may experience intermittent availability for up to 10 minutes during this period. If you have any questions about this maintenance please contact us at support@ziftpay.com

Thank you,
Zift Team
Feb 11, 08:53 MST
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.