All Systems Operational

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Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Uptime over the past 90 days. View historical uptime.
Zift Production (MCI2) Operational
90 days ago
99.97 % uptime
Today
Merchant and Administrative Portals ? Operational
90 days ago
99.96 % uptime
Today
Transaction API ? Operational
90 days ago
99.96 % uptime
Today
Subscription and Billing API Operational
90 days ago
99.96 % uptime
Today
Onboarding API ? Operational
90 days ago
99.96 % uptime
Today
Terminal Processing and Connectivity Operational
90 days ago
99.96 % uptime
Today
SFTP Batch Processing ? Operational
90 days ago
100.0 % uptime
Today
Zift Processing Network Operational
90 days ago
100.0 % uptime
Today
Upstream Processor and Card Brand Networks ? Operational
90 days ago
100.0 % uptime
Today
Zift Sandbox (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Transaction API (sandbox-secure.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Onboarding API (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Merchant Portal (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox SFTP Batch Processing (sandbox-sftp.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Upstream Bank and Processing Networks ? Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Portal (portal-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Processing API (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox SFTP (sftp-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox TMS (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Terminal Cloud (cloud-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Production Processing API (secure.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production Portal (portal.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production SFTP (sftp.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Terminal Cloud (cloud.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Production TMS (secure.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Lehi, UT (SLC1) ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Pine Ridge, KS (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Network infrastructure Plaino, TX (DFW1) ? Operational
90 days ago
100.0 % uptime
Today
Power Infrastructure (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Zift: Intermittent Processing Issues
Resolved - We recently experienced a disruption that impacted some Zift services. All services have been restored and are operational.

We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Please direct any questions regarding this incident to support@zift.io

Thank you,
Zift Team.
Apr 23, 13:18 EDT
Monitoring - Transaction and UI operations have been fully restored. We will continue to monitor closely throughout the day. If you have any questions regarding this incident please contact support@zift.io

Thank you,
Zift Team.
Apr 23, 12:35 EDT
Update - The Zift networking team is in the process of finalizing the fix for the current issue. We will have additional updates to this ticket shortly.

Thank you,
Zift Team
Apr 23, 11:35 EDT
Update - We are still in the process of remedying the identified issue. We will update this ticket shortly.

Thank you,
Zift Team.
Apr 23, 10:58 EDT
Identified - Our networking team has identified the issue. We are currently working to resolved the issue. Ticket will be updated shortly.

Thank you,
Zift Team
Apr 23, 10:20 EDT
Investigating - At approximately 9:10 am ET Zift detected intermittent network issues affecting merchant processing and merchant portal access. We are currently investigating the issue. If you have any questions please contact support@zift.io. We will update this incident shortly.

Thank you,
Zift Team
Apr 23, 09:47 EDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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